Customer Service & Sales Support International (f/m/d)
In order to support our growing company, we are currently looking for someone to enrich our Customer Service & Sales Support Team.
YOUR RESPONSIBILITIES
- International Customer management
- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
- Creation of customs documentation
- Sales administrative related activities
- Monitor and optimise operational performance KPIs, suggest and work on improvements to become best in class
- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning
YOUR PROFILE
- High school diploma, Bachelor/Master’s degree represent an advantage
- 2-3 years in a similar role experience
- Professional knowledge of Excell, SAP and CRM; BI knowledge represents an advantage
- Strong customer orientation, passion for multicultural backgrounds and good understanding of processes
- High interest on digital developments
- Autonomous, curious, proactive as well as structured and well organized
- Very good knowledge of English spoken and written, knowledge of Spanish represents an advantage
OUR OFFER
- The chance to work in an international environment
- Engaged, welcoming and dynamic Team
- Continuous training in our Loacker Academy
- Company canteen
Location: Bolzano (I)
We look forward to receiving your application!
