3 Technical Customer Service Jobs in Tirol
DEINE AUFGABEN
- Technische Betreuung unserer Kunden und Vertriebspartner per Telefon, E-Mail und Remote-Support
- Analyse und Lösung technischer Probleme
- Enge Zusammenarbeit mit unserem Entwicklungsteam zur Lösung komplexer Herausforderungen
- Dokumentation von Prozessen und Lösungen
- Aktive Mitgestaltung und Weiterentwicklung unseres Supports sowie Optimierung technischer Abläufe
- Bei Bedarf: Vor Ort Unterstützung bei komplexen Inbetriebnahmeprojekten
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Services Jenbach
- An innovative and international working environment
- Health We Care Program - including company sport activities
- Moving cost support for new employees in accordance with policy
- Good connections to public transport - station in direct proximity
- Transportation cost support in accordance with policy
- One of the best canteens in the area with healthy and various meals
- Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities
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- You will be responsible for cool brands, in particular Momcozy and other brands in the baby products category and will take care of their product range and the development of innovative sales concepts
- You will actively support the strategic and operational development
- Proactive support for our international sales teams and joint campaign and promotion planning (channel marketing)
- Conception and implementation of go-to-market plans and sales promotion activities such as campaigns, POS presentations, and other marketing activities
- You will be responsible for monitoring, documentation, and communication, and will proactively implement measures where necessary
- Product and offer calculation as well as implementation of our brands' channel strategies
- Close cooperation and coordination with internal teams such as purchasing, marketing, customer service, and logistics
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