Customer Service & Sales Support International (w/m/d)

Customer Service & Sales Support International (w/m/d)

In order to support our growing company, we are currently looking for a new colleague to enrich our Customer Service & Sales Support Team.

Customer Service & Sales Support International (w/m/d)


  • International Customer management
  • Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
    Management of marketability requirements
  • Creation of customs documentation
  • Sales administrative related activities
  • Suggest and work on improvements to become best in class
  • Monitor and optimize operational performance KPIs
  • Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning


  • High school diploma, Bachelor/Master’s degree is an advantage
  • 3-5 years’ experience in a similar role
  • Strong customer orientation
  • Passion for multicultural backgrounds and good understanding of processes
  • Autonomous, curious, proactive as well as structured and well organized
  • Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage
  • Interest on digital developments
  • Very good English-knowledge (spoken and written), German and/or Italian is a plus


  • The chance to work in an international environment
  • Learning from different cultures and countries
  • Engaged, welcoming and dynamic Team
  • Continuous training in our Loacker Academy
  • Tutoring Program
  • Company canteen

Workplace: Bolzano

We look forward to receiving your application in English!

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